To obtain a birth, death or marriage certificate for a casualty

English and Welsh birth, death and marriage certificates from 1837 to the present day are held at the General Register Office.

General Register Office
PO Box 2
Southport
PR8 2JD

For certificate enquiries and applications, phone 0300 123 1837.

Website: https://www.gov.uk/general-register-office

Northern Ireland

General Register for Northern Ireland is located within the Northern Ireland Statistics & Research Agency.

NISRA
Colby House
Stranmillis Court
Belfast
BT9 5RR
Tel:  0300 200 7890 (from within Northern Ireland) or 0289 151 3101 (from elsewhere)

Website: https://www.gov.uk/general-register-office-for-northern-ireland

Scotland

National Records of Scotland
New Register House, 3 West Registrar Street
Edinburgh
EH1 3YT
Tel: 0131 334 0380

Website: https://www.nrscotland.gov.uk/

Republic of Ireland

General Register Office
Government Offices
Convent Road
Roscommon
Co. Roscommon
F42 VX53

Tel: 00 353 (0) 90 6632999

Email: gro@groireland.ie

Website: https://www.welfare.ie/en/Pages/General-Register-Office.aspx

To find out about medals or awards a casualty may have received

The Commission only records citations for Victoria and George Cross recipients. If you would like information about any other medals a casualty may have been awarded see the information below:

United Kingdom - First World War

Army and Air Force medal cards can be viewed online at
http://www.nationalarchives.gov.uk/records/medal-index-cards-ww1.htm

Alternatively, they can be contacted by mail at the following address:

The National Archives
Kew
Richmond
Surrey
TW9 4DU
Tel: +44 (0) 20 8876 3444

Information on Second World War medals can be obtained from:

MOD Medal Office

Innsworth House

Imjin Barracks

Gloucester

GL3 1HW

Tel: (from within the U.K. only) 0800 0853600 press 2 for medal enquiries

Tel: 0141 224 3600

Email: DBS-Medals@mod.uk

Australian Awards - First World War and Second World War

Directorate of Honours and Awards
CP2-1 Department of Defence
PO Box 7952
CANBERRA BC ACT 2610

Tel: +61 2 6245 1440 (international)

Email: honours.awards@defence.gov.au

Website: http://www.defence.gov.au/medals/

Canadian Awards - First and Second World War
Honours and Awards (Medals)

Veterans Affairs Canada
Honours & Awards Section
Ottawa, Ontario
K1A 0P4


Toll Free: 1-866-522-2122
Fax: 1-613-947-3844
E-mail: VAC.HonoursandAwards-Decorationsetcitations.ACC@vac-acc.gc.ca

New Zealand - First and Second World War medals

New Zealand Defence Force Personnel Archives and Medals
Private Bag 905
Upper Hutt 5140
New Zealand

Tel: (04) 527 5280 or 0800 334 772 (select Option 2) during business hours

Website:  http://medals.nzdf.mil.nz/

To obtain a Service Record

United Kingdom

First World War

Surviving Service Records for UK personnel from the First World War are held at the National Archives.

The National Archives
Kew
Richmond
Surrey TW9 4DU

Tel: 0208 876 3444

E-mail: enquiry@nationalarchives.gov.uk
Website: http://www.nationalarchives.gov.uk

Second World War

Service Records for UK personnel are available at the following addresses:

ARMY

Army Personnel Centre
Historical Disclosures, Mailpoint 555
Kentigern House
65 Brown Street
Glasgow G2 8EX

Tel: 0345 600 9663

AIR FORCE

RAF Disclosures
Room 6
Trenchard Hall
RAF Cranwell, Sleaford LINCS
NG34 8HB
Tel: 01400 268163

ROYAL NAVY AND ROYAL MARINES

Director Naval Personnel (Disclosures Cell)
Mail Point G-2
Room 48
West Battery
Whale Island - Portsmouth
PO2 8DX

Tel: 02392 628667/70

AUSTRALIA

First and Second World War

National Archives of Australia
Queen Victoria Terrace
Parkes ACT 2600
AUSTRALIA

Tel: + 61 2 6212 3600    
Email: archives@naa.gov.au

Website: http://www.naa.gov.au/collection/explore/defence/service-records/index.aspx

CANADA

First and Second World War

Library and Archives Canada
395 Wellington Street
Ottawa, ON K1A 0N4
CANADA

General Inquiries and Frequently Asked Questions (FAQs)
Tel: 613-996-5115 or 1-866-578-7777 (toll-free in Canada and the United States)

Fax: 613-995-6274

Website: http://www.bac-lac.gc.ca/eng/Pages/home.aspx

NEW ZEALAND

New Zealand Defence Force Personnel Archives
Private Bag 905
Upper Hutt 5140
Wellington
New Zealand

Tel: (64) 4 527 5280 Fax: (64) 4 527 5288
E-mail: personnel.archives@nzdf.mil.nz

Website: http://www.nzdf.mil.nz/personnel-records/nzdf-archives/accessing-military-service-records.htm

SOUTH AFRICA

Any request for information on South African Military Personnel from 1910 up to the present day should be addressed to:

Department of Defence Command & Management
Information Systems Division
Documentation Centre
Private Bag X289
Pretoria 0001
South Africa

Tel: (27) 12 339 4611 Fax: (27) 12 339 4631
E-mail: sandfdoc@mweb.co.za